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Terms of Service

Last updated: May 7, 2026

1. Acceptance of Terms

By accessing or using fitto ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Service. These Terms constitute a legally binding agreement between you and fitto Technologies S.L. ("fitto", "we", "us", or "our"). We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

2. Description of Service

fitto is an AI-powered personalised nutrition and fitness planning platform. Depending on your subscription tier, the Service may include personalised weekly meal plans, personalised weekly training plans, or both. Plans are generated using artificial intelligence based on the personal health and fitness preferences you provide. The Service is provided for informational and motivational purposes only and does not constitute medical, nutritional, or clinical advice.

3. Medical & Health Disclaimer

THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE. Content generated by fitto, including meal plans and training programmes, is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider before starting any diet or exercise programme, especially if you have a pre-existing medical condition, are pregnant, or take prescription medications. You assume all risk associated with the use of the Service.

4. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are under 18, you represent that you have obtained parental or guardian consent. We reserve the right to terminate accounts we believe are held by underage users.

5. Accounts and Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You must notify us immediately of any unauthorised use of your account. fitto will not be liable for any loss resulting from unauthorised use of your account.

6. Subscriptions and Payments

fitto offers three subscription tiers: Food Plan (€6.99/month), Sport Plan (€6.99/month), and God Plan (€10.99/month). All subscriptions begin with a 21-day free trial. After the trial period, you will be charged automatically at the applicable monthly rate unless you cancel before the trial ends. Payments are processed securely via Stripe. All prices are inclusive of applicable taxes where required by law. You may cancel your subscription at any time; access continues until the end of the current billing period. No refunds are issued for partial months unless required by applicable law. fitto reserves the right to change pricing with 30 days' notice.

7. Free Trial

New users receive a 21-day free trial on their chosen subscription tier. Only one free trial is permitted per user. fitto reserves the right to verify trial eligibility and to terminate trial accounts that appear to abuse the free trial policy (e.g., multiple accounts for the same individual). After the trial, your payment method will be charged automatically unless you cancel.

8. Cancellation and Refunds

You may cancel your subscription at any time via your account settings or by contacting info@fitto.fitness. Cancellation takes effect at the end of the current billing period. fitto does not offer refunds for unused time within a billing period, except where required by applicable consumer protection laws (including EU/EEA law, where you may have a 14-day right of withdrawal for digital services). If you are entitled to a legal refund, please contact info@fitto.fitness within the applicable withdrawal period.

9. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) scrape, crawl, or copy content from the Service; (c) reverse-engineer, decompile, or attempt to extract the source code of the Service; (d) use automated means to access or interact with the Service without our written consent; (e) share, sell, or sublicense your account or access; (f) upload or transmit malicious code; (g) interfere with or disrupt the integrity or performance of the Service; (h) impersonate any person or entity. Violation may result in immediate account termination.

10. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, software, and AI-generated output, are the exclusive property of fitto or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service solely for your personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

11. User-Provided Data

By providing personal health and fitness data to fitto, you grant us a limited licence to use that data solely to generate your personalised plans and to improve the Service as described in our Privacy Policy. You represent that all data you provide is accurate and that you have the right to share it. You retain ownership of your personal data.

12. AI-Generated Content

Plans and recommendations generated by the Service are created by artificial intelligence and may not be perfect. fitto does not guarantee the accuracy, completeness, or suitability of AI-generated content for any particular individual. AI-generated plans should be reviewed by a qualified professional before following, particularly where health conditions are involved. fitto disclaims all liability for outcomes resulting from the use of AI-generated content.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FITTO AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE. IN ANY CASE, FITTO'S AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM OR €50. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY; IN SUCH CASES, LIABILITY IS LIMITED TO THE MINIMUM PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless fitto and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your breach of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; (d) any data you submit to the Service.

15. Warranties Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FITTO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

16. Termination

fitto reserves the right to suspend or terminate your account at any time for any reason, including breach of these Terms, without prior notice and without liability. You may terminate your account at any time. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimer, indemnification, and limitation of liability) shall survive.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain, except where mandatory consumer protection laws in your country of residence grant you the right to bring proceedings in local courts, or where EU online dispute resolution mechanisms apply (https://ec.europa.eu/consumers/odr).

18. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

19. Changes to the Service

fitto reserves the right to modify, suspend, or discontinue any aspect of the Service at any time. We will endeavour to provide reasonable notice of significant changes. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

20. Miscellaneous

These Terms constitute the entire agreement between you and fitto regarding the Service. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign your rights under these Terms without our prior written consent. fitto may assign its rights freely.

21. Contact

For questions about these Terms, please contact: fitto Technologies S.L. · Email: info@fitto.fitness · Address: Calle Serrano 41, 28001 Madrid, Spain.